DIRECTOR, ASSET PROTECTION

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law.

Military encouraged to apply.

The purpose of this job is to oversee Loss Prevention and related compliance enterprise wide.

1. Develop and implement a comprehensive asset protection strategy to protect all assets and reduce fraud and loss.
2. Develop strong and trusting relationships with key internal and external leaders and stakeholders.
3. Provide insights and guidance to business leaders on issues related to asset protection while identifying and mitigating internal/external theft.
4. Provide leadership to Asset Protection team and ensure a consistent execution of the company’s asset protection practices.
5. Develops and implements strategies to attract and maintain a highly skilled and engaged workforce by recruiting, selecting and managing the growth, development and performance of team members.
6. Fosters positive relationships with store and field leaders to drive loss prevention programs and improvements to store performance.
7. Develop shrink reduction and awareness strategies for all division and distribution (where applicable) facilities.
8. Implements shrink reduction strategies and initiatives for targeted stores (for example, safety, inventory management, theft prevention, security, criminal deterrence, investigations).
9. Create, standardize and promote the adherence to company policies and procedures surrounding loss prevention. 
10. Develop or enhance data analytics programs to create or update high risk theft patterns at the point of sale.
11. Monitor data analytics programs and work with the company’s employee relations services team to document each case.
12. Develop and deliver clear, cohesive and skillful communications.
13. Deliver consistent reporting, trend analysis and assess results on financial performance.
14. Travel to store locations through the United States as required.

• Bachelor’s degree in loss prevention management, business, management, criminal justice, or related field
• Minimum of 10 years experience working within a large retail industry
• Minimum of 3 years leading teams in a management role
• Experience using physical security CCTV systems
• Preferred LPC/LPQ qualification
• Preferred Wicklander-Zulawski certification on integrity interviews
• Employment law and related regulations
• OFCCP, EEO, AAP compliance
• Ability to manage and lead a team
• Teamwork, problem solving, and conflict management skills
• Excellent analytical, critical thinking, and organizational skills
• Strong attention to detail
• Excellent written and oral communication skills including public speaking skills as well the ability to communicate financial principles and practices with non-finance team members
• Ability to set priorities, multitask, meet deadlines, and resolve problems with a high sense of urgency
• Travel required less than 10%

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